Support Center Mon-Fri 9am-5pm EST
Get help from customer care
Reach our dedicated team for membership questions, verification review, and immediate safety support.
Quick topic routing
Select to autofillBilling & PayPal inquiries
Questions on subscription renewals, receipts, and payment processing.
Expected response: < 2 hours
VIP tier upgrades
Assistance with Silver, Platinum, and instant unlock capabilities.
Expected response: < 1 hour
ID & profile verification
Submit documentation or check real-time verification status.
Expected response: < 3 hours
Safety & content moderation
Report inappropriate behavior, photos, or marketplace items.
Expected response: < 15 mins
Emergency moderation dispatch
24/7 MonitorReports regarding underage violation or non-consensual media receive highest priority queue review within 15 minutes.
Need immediate account verification status?
support@swing.comCustomer Care Contact Form
256-bit encryptedFill in your details and message. For urgent safety issues, our moderation team is notified immediately.